Smart supply chain innovation model selection: exploitative or exploratory innovation?

Building smart supply chains have attracted huge attentions from practitioners and academia, but not all initiatives are a success due to limited practical implications theories guiding the selection of appropriate innovation models. In light this gap, according characteristics chain, study adopted multi-case approach with data collected through semi-structured interview was analysed via mixed open coding spindle coding. The research results indicated that both internal external factors critical impacts on choice an model. Moreover, application technology market environment play moderating role. Furthermore, manufacturing distribution enterprises different focuses when choosing research, we developed theoretical framework consisting influencing model, which can be used guide realise innovation.